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Server Reset: 00:00 & 12:00 (GMT+7) Daily

GreenSSH
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Report Server Down

Let us know if you're experiencing issues with any of our eco-friendly VPN servers

warning Report Server Issues

Help us keep our eco-friendly VPN network running smoothly

SSH Direct SSH WebSocket SSH STunnel SSH SlowDNS OpenVPN ShadowSocks V2Ray WireGuard

Please provide the server hostname or IP address that's experiencing issues

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Enter the hostname or IP address of the affected server

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description
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If you'd like us to notify you when the issue is resolved

info About Server Monitoring

Our Monitoring Approach

At GreenSSH, we continuously monitor our eco-friendly servers to ensure high availability and performance. We use energy-efficient monitoring solutions that help us maintain service quality while minimizing environmental impact. However, sometimes issues can occur that affect your connection. By reporting server issues, you help us identify and fix problems more quickly.

warning Common Server Issues

  • Connection timeout or inability to connect
  • Slow connection speeds
  • Frequent disconnections
  • Authentication failures despite correct credentials
  • Port blocking or restriction issues
  • Protocol-specific problems

tips_and_updates Troubleshooting Tips

  • Try connecting to a different server location
  • Check if your firewall is blocking the connection
  • Verify that your client software is up to date
  • Ensure your account is active and not expired
  • Try a different protocol (e.g., switch from SSH to OpenVPN)
  • Restart your networking equipment

eco Our Eco-Friendly Server Management

GreenSSH is committed to environmentally responsible server operations. Our monitoring and maintenance practices are designed to:

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Energy Efficiency

Minimize power consumption while maintaining high performance

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Quick Resolution

Resolve issues rapidly to prevent unnecessary resource usage

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Sustainable Uptime

Balance performance with environmental responsibility

help What Happens After You Report?

1

Logging

Your report is logged in our system and prioritized based on impact

2

Investigation

Our technical team investigates the issue to identify the root cause

3

Resolution

We implement a solution and restore service as quickly as possible

4

Notification

If you provided an email, we'll notify you when the issue is resolved

Other Helpful Tools

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Server Status

Check the current status of all our eco-friendly VPN servers
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IP Address Lookup

Check detailed information about any IP address
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Request Feature

Suggest new features or improvements to our eco-friendly service

Ready to Secure Your Connection?

Try our eco-friendly VPN services for enhanced privacy and security!

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